Fresenius Vamed

In the planning and construction of hospitals, Fresenius Vamed sets high quality standards in its flexible design of parameters across processes and structures. These parameters include:

  • process optimization (for example surgery, admission and discharge areas, interdisciplinary emergency facilities, and interdisciplinary outpatient clinics)
  • differentiation according to modular care levels (from basic to intensive care)
  • flexible use of buildings and wards in response to shifts in demand – always allowing for particular reimbursement systems and technical developments

VAMED has an internationally experienced team of experts who assure the quality of the structural and process design even when the project is at the concept stage and when services are established.

Internally, the processes are also designed for efficiency and sustainability, using interdisciplinary quality standards. These standards are mostly based on ISO 9001:2000 and ISO 13485:2003 standards, as well as the standards of the European Foundation for Quality Management (EFQM). VAMED received the Austrian State Quality Award in the large company category in 2009. In 2008, VAMED had not only qualified for the Austrian State Quality Award, but had also won a jury prize for special achievements. That was the first time ever that a company had received two awards in one year from the Austrian Foundation for Quality Management (AFQM). This prize, which has been in existence since 1996, is awarded to Austrian organizations for their consistent application of excellent, quality-oriented management, for outstanding achievements, and for the generally high standard of the organization and its performance.

Internationally, VAMED has implemented the established JCI certification model (Joint Commission International). The certification was granted to reference projects such as the Neurological Therapy Center Kapfenberg, Austria and the Prince Court Medical Center in Kuala Lumpur, Malaysia.

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